QMS – CxSYS ERP

Our Features

Next-Generation Queue Management (QMS)

Instant One-Click Calling: Notify the next patient with a single click directly from the clinical dashboard—no more shouting names or manual intercoms.
Virtual Queueing (WhatsApp & Telegram): Free your patients from the waiting room. Automatically push queue updates and “Your turn is next” notifications to their smartphones, allowing them to wait comfortably in their car or a nearby cafe.
Branded Multimedia Displays: Turn your waiting area into a marketing asset. Customize your QMS screen with high-definition clinic videos, health education content, or current promotions alongside the live queue numbers.
Multi-Doctor & Multi-Room Orchestration: Built for scale. Seamlessly manage complex flows across multiple consultation rooms and different doctors simultaneously, ensuring the right patient always reaches the right door.

Streamline the patient journey from arrival to recovery with an intuitive, data-rich clinical interface.
	Touchless Check-in: Patient registration via QR code and AI chatbot.
	Clinical Continuity: Seamlessly record chronic conditions, medical history, physical examinations, and treatment plans.
	One-Click Charting: Fast, structured input designed to reduce doctor burnout and maximize patient face-time.

Accelerate your revenue cycle with flexible billing options and native tax compliance.
	Native LHDN e-Invoicing: Direct, real-time integration for e-invoicing without the need for expensive third-party middleware.
	Multi-Channel Payments: Process cash, panel/TPA claims, credit cards, and e-wallets through a unified checkout.
	Automated SST: Intelligent tax application for non-Malaysian services and specialized procedures.

Orchestrate a professional waiting room experience that eliminates chaos and improves patient flow.
	Digital Patient Calling: Notify patients via the clinic screen, WhatsApp, or Telegram with a single click.
	Branded Multimedia: Customize your QMS display with your own clinic videos and educational content.
	Multi-Doctor Support: Manage complex patient flows across multiple consultation and procedure rooms simultaneously.

Master your clinic's schedule with a high-visibility, multi-provider booking engine.
	Doctor-Centric Views: Toggle schedules by individual doctor or specific clinic rooms.
	Smart Scheduling: Instant search for available time slots and drag-and-drop rescheduling.