What is CxSYS?
CxSYS is a comprehensive Electronic Health Record (EHR) and Enterprise Resource Planning (ERP) system designed specifically for clinic management. It seamlessly integrates patient management, accounting, HR, procurement, inventory, and compliance into a single platform, eliminating inefficiencies and streamlining clinic operations.
Who owns and manages CxSYS?
CxSYS is fully owned by Dr Pasupathi and managed by Starsoft Systems. Neither Careclinics nor Sumitomo Corporation has any influence, ownership, or control over CxSYS or Starsoft Systems.
Is CxSYS an ERP system?
Yes, CxSYS functions as both an EHR and an ERP system. It includes financial management, HR, procurement, and operational tracking, allowing clinics to run efficiently without needing multiple separate systems.
How does CxSYS improve clinic management?
By seamlessly integrating EHR, billing, HR, inventory, and financial reporting, CxSYS streamlines clinic operations, minimizes administrative burdens, and eliminates workflow inefficiencies—allowing healthcare providers to focus on delivering quality patient care. Designed with a clinical-first approach, every feature is practical, field-tested, and refined through years of firsthand experience in establishing and scaling clinics.
Is CxSYS accessible remotely?
Yes, CxSYS allows remote access even for clinics utilizing on premise servers, enabling doctors and administrators to monitor operations from anywhere while maintaining data security and compliance.
Does CxSYS integrate with other systems?
Yes, CxSYS supports seamless integration with:
✅ X-ray & ultrasound machines.
✅ HL7 compatible medical devices such as vital sign monitors and FBC/haematology analyser machines.
✅ Payment gateways for automated billing and collection.
✅ Laboratories and radiology services for direct results retrieval.
✅ LHDN e-invoicing to comply with Malaysian tax regulations.
How does CxSYS handle data security and privacy?
CxSYS follows strict security protocols, including:
✅ 2 factor authentication.
✅ Role-based access controls to prevent unauthorized access.
✅ Audit trails to track all changes made in the system.
Does CxSYS support multi-clinic operations?
Yes, CxSYS allows centralized administration of multiple clinics, ensuring:
✅ Standardized operations across locations.
✅ Shared patient records (with consent) for seamless continuity of care.
✅ Centralized inventory and financial management to prevent inefficiencies.
What is the implementation process for CxSYS?
Implementation varies based on clinic size and requirements. CxSYS provides training, data migration, and onboarding support to ensure a smooth transition.
What training and support does CxSYS offer?
CxSYS offers:
✅ Comprehensive user training for doctors and staff.
✅ Technical support for troubleshooting and system updates.
✅ Continuous system enhancements to meet evolving healthcare needs.