Unlike systems built by pure technologists, CxSYS was designed by practicing clinicians. It is a “True Integration” platform, acting as both an EHR (Electronic Health Record) and an ERP (Enterprise Resource Planning), merging clinical care with HR, Accounting, and Inventory.

CxSYS is created and headed by Dr Pasupathi, and managed by Starsoft Systems.

Careclinics, Sumitomo Corporation or any of their affiliates have no influence, ownership, or control over CxSYS or Starsoft Systems.

Yes, CxSYS functions as both an EHR and an ERP system. It includes financial management, HR, procurement, and operational tracking, allowing clinics to run efficiently without needing multiple separate systems.

By seamlessly integrating EHR, billing, HR, inventory, and financial reporting, CxSYS streamlines clinic operations, minimizes administrative burdens, and eliminates workflow inefficiencies—allowing healthcare providers to focus on delivering quality patient care. Designed with a clinical-first approach, every feature is practical, field-tested, and refined through years of firsthand experience in establishing and scaling clinics.

It is built for both. The system is highly scalable, supporting everything from a single GP practice to nationwide multi-clinic networks.

Yes, CxSYS allows remote access even for clinics utilizing on premise servers, enabling doctors and administrators to monitor operations from anywhere while maintaining data security and compliance.

Yes, CxSYS supports seamless integration with:

✅ X-ray & ultrasound machines.

✅ HL7 compatible medical devices such as vital sign monitors and FBC/haematology analyser machines.

✅ Payment gateways for automated billing and collection.

✅ Laboratories and radiology services for direct results retrieval.

✅ LHDN e-invoicing to comply with Malaysian tax regulations.

Yes. CxSYS features native, real-time integration with LHDN for e-invoicing. No third-party middleware is required, reducing your costs and technical complexity.

Yes. We support international standards like HL7 and DICOM. CxSYS can link directly with X-rays, Ultrasounds, and other compliant medical devices to send and pull results directly into patient files.

Yes, via the CxSYS Assist app. Photos taken on any device are automatically loaded and annotated within the patient’s record, keeping your data centralized and secure.

CxSYS follows strict security protocols, including:

✅ 2 factor authentication.

✅ Role-based access controls to prevent unauthorized access.

✅ Audit trails to track all changes made in the system.

Yes, CxSYS allows centralized administration of multiple clinics, ensuring:

✅ Standardized operations across locations.

✅ Shared patient records (with consent) for seamless continuity of care.

✅ Centralized inventory and financial management to prevent inefficiencies.

Yes. With patient consent, medical records can be viewed across all linked clinics, ensuring continuity of care regardless of which branch the patient visits.

The system is integrated with WhatsApp, Telegram, and SMS. You can automate appointment reminders, medication alerts, and even send auto-generated educational links based on a patient’s diagnosis.

CxSYS provides real-time visibility of inventory levels at all linked branches. It supports Multi-Store Transfers (MST) and centralized procurement to optimize your supply chain.

Implementation varies based on clinic size and requirements. CxSYS provides training, data migration, and onboarding support to ensure a smooth transition.

We provide comprehensive training for doctors and staff as part of our onboarding process. Because the interface follows standard clinical methodology, most doctors find it intuitive to use with minimal guidance.

We offer unlimited remote support and continuous system updates to ensure your clinic is always running on the latest, most secure version of CxSYS.